Frequently Asked Questions

1. Is shipping free?

2. What if there is some issue/damage in transit?

3. What are the payment options available?

4. How do I track my order?

5. What is the estimated time for a delivery?

6. Are there any delivery or installation charges, or any hidden fees?

7. Will the product be exactly as shown on the Website?

8. What should I check when the product is delivered to me?

9. I have received my order, how about assembly?

10. What if I receive a damaged product or there is a manufacturing defect?

11. Can I cancel an order?

12. Is there any form of cancellation fee?

13. When will I get a refund, if eligible?

14. Can I initiate a return on a custom product?

15. What sort of warranty does furniture carry?

16. Is payment safe?