Havenz Home Furniture
Before getting into the specifics, we would like to highlight the following key aspects of our shipping policy:
We strive to deliver our products to you as quickly as possible, in accordance with this Shipping Policy.
No shipping charges apply. Shipping is completely free on all orders.
Our primary shipping partners include Gati, Safe Express, Delhivery, and other reputed logistics providers.
All non-customised orders are generally shipped within 4–6 weeks, depending on your location.
Customised orders are shipped within 7–8 weeks.
In certain exceptional circumstances, product dispatch may be delayed up to 24–25 weeks.
All products are delivered in sealed box/packaging only.
Open-box delivery is not available, either from Havenz Home Furniture or our shipping partners.
For any order-related queries, you may contact us at havenzhomefurniture@gmail.com
Delivery
Once an order is shipped from our warehouse, the maximum delivery time within India is 7–10 days.
Exact delivery timelines may vary based on the delivery location and logistics partner.
After shipment, you will receive a notification on your registered contact details containing shipment information and courier details. If tracking is available with the shipping partner, tracking details will be shared in the shipment notification, allowing you to monitor the delivery status through the courier’s website.
Delivery Timelines Disclaimer
Notwithstanding anything stated above, Havenz Home Furniture does not guarantee delivery within a fixed timeline, as delivery is dependent on third-party logistics providers.
Delivery delays may occur due to reasons including but not limited to:
Adverse weather conditions
Transportation or logistics delays
Political or regional disruptions
Other unforeseen circumstances
In such cases, we will proactively notify you via email or phone. Kindly check your registered email regularly for updates.
To the maximum extent permitted by law, Havenz Home Furniture shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including loss of profits, revenue, or goods, arising due to delivery delays.
International Shipping
If you wish to place an order for international shipping, please contact our Customer Care Executives or email us at havenzhomefurniture@gmail.com
Kindly include the following details in your request:
List of products you wish to purchase
Complete delivery address
Recipient’s phone number
Email address
Our customer support team will contact you to explain the shipping costs, timelines, and applicable terms for international delivery.
